Magdalen road gym FAQ’s

  • Cancelling classes?

    You must cancel all classes a minimum of 12 hours before the class starts. If you cancel within 12 hours of the start time you will lose your credit.

  • When does my membership start?

    Your membership will start on the day you purchase your trial membership. Over the Christmas period we will extend your trial period to accommodate days we are shut.

  • Where is Magdalen Road Gym located?

    You’ll find our new gym at - 9 Newtec Place, Magdalen Road, Oxford. Right next to Missing Bean.

  • Is parking available?

    There are 2 or 3 hour options on the roads off of Iffley Road or Magdalen Road. However, we would encourage you to walk, cycle, use public transport or some other way of travelling to get to us!

  • Can I have a look around before I sign up?

    For sure! We are open Monday to Thursday 6am-9pm, Friday 7-7pm and Sat & Sun 8-1pm. You can drop us a message through our contact form and book an appointment or just pop in.

  • Do you have showers?

    Yes! We have brand new showers, changing rooms and lockers.

  • When will I pay?

    Your first payment will be taken immediately, but your second payment won’t be taken until 1 month after the date of your first session.

  • Can I get one to one personal training?

    Yes, PT is available at our magdalen road site, online, from your home and outside. There is a surcharge for home and outdoor PT. You can also buy it as an add on to your membership. Contact us and we’ll get you booked in.

  • What equipment is at Magdalen Road Gym?

    Magdalen Road Gym is split into two state of the art training rooms. Our Strength Room has 3 Squat Racks, Olympic Bars and Weights, Dumb bells and Cable Machines.

    Our Mobility & Cardio room has state of the art Cardio Equipment, including Assualt Bike, Ski Erg, Concept 2 Rower, Slam Balls, Battle ropes and so much more. Did we mention the Boxing rig?

  • Is there a contract?

    No, you’re in control of your membership. You can contact us to cancel your membership for the following month or change how many credits you want to buy.

  • What age can join your gym?

    You must be 16 to become a full member at the gym, teenage and kids classes are available separately. We offer private Personal Training to all ages. We work with people all the way through to their golden days, so please don’t be shy and drop us a meesage today.

  • What happens when I join?

    When you join, you’ll receive an instant email from us. You’ll need to fill in the consultation form and book in for your 2 x PT sessions via the app or website. Please check your junk mail if you don’t hear from us.

  • How do I book classes?

    You can book using the ‘The Project PT’ app. Once downloaded, use the same email and password you used to sign up to create an account. You can now view the timetable and book classes. You can also book on our website timetable.

  • Can I pause my membership?

    Yes you can, you can pause for a minimum of 1 month. We require 72 hours notice to process the pause.

  • How do I cancel my membership?

    Please drop us an email or complete a contact form to cancel your membership. We require 72 hours notice to cancel your membership.

  • What happens if we have a lockdown?

    In the event of a lockdown we freeze all memberships and only unfreeze them when you feel safe to go back in the gym. We will also offer alternatives to in the gym training like online or outdoor, these are optional.